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WHERE IS MY ORDER?
Dear Ms. Dubois,
We are very worried because we
have still not received our order no. XDG 078. It should have
arrived two weeks ago. Please could you look into this matter
urgently and get back to us by return?
Regards,
John Wilson. (product manager)
WHERE IS MY PAYMENT?Dear Mr Wilson,
We have still not received
payment for order no. YZH 5003. Please could you look into this
matter as soon as possible? Payment was due last month.
Regards,
Samuel Khan. (accounts
manager)
DEFECTIVE GOODS
Dear Mr Sly,
We have received order no.
CAC3001 and were very surprised to find that the goods were
faulty. As a result, we are returning the goods today by
courrier for your inspection. Please could you rectify this
quality problem and resend the goods as soon as you can.
Please find attached a photo
which shows the problem.
Regards,
Simon Chan (director of quality
contol)
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